As a business that creates space for change, the value we offer our tenants and investors has many dimensions. Success is not only about achieving a strong financial performance but it also depends on our ability to deliver positive social and environmental impact.
This combined focus on people, planet and profit is often referred to as the ‘Triple Bottom Line’ and has always been a natural way for us to measure how we are doing. It means that as well as the using traditional financial performance indicators, we also measure our environmental and social impact and report on all three elements each year.
Ultimately, our aim is to operate a financially sustainable and profitable business that delivers significant ‘triple bottom line impact’. Without financial success and the profit this brings, the company could not exist – but we only exist in the first place in order to make real change happen for people and the planet, through the workspaces that we provide.
Our social impact goes far beyond the tenants we support and the incredible work they do. It is part of who we are and is embedded in everything we do.
From encouraging our colleagues to make their own social impact pledges to promoting collaboration, wellbeing, and positive mental health, we are committed to creating a culture that helps people thrive.
Our social impact is independently audited each year, with the results published in our annual Impact Report. We're proud that 94% of colleagues surveyed said they enjoy working for us, and 94% said they share our values.
By working together with our tenants, colleagues, and partners, we can continue to grow our social impact and create lasting positive change in the communities we serve.
Doing our best for the planet means continually reducing the resources we consume and being held responsible for our impact.
To ensure transparency and accountability, our environmental performance is independently audited each year. The results are published in our annual Impact Report, and we display energy usage data for each centre both on-site and on our website.
In 2026/27, we will build on this work by introducing centre-level self-assessments, expanding training and skills development opportunities, and setting clearer, more ambitious sustainability targets.
Key financial metrics for the year ended 31st March 2026:
- Property portfolio £29,890k
- Net lettable area 168k square feet
- Occupancy (% of maximum income) 74% average for the year
- £15,510k net assets
- Net asset value per share £1.04
We aim to produce two Investor Updates each year which indicate the financial progress from the management accounts and progress on the environmental and social impact goals. Please note the financial information is not audited in the Investor Update. The annual report contains the audited financial statements.
