Careers

Looking for a new challenge? Join us!

The Ethical Property Company is a great place to work, placing equal value on the social, environmental and financial outputs it generates and supporting an inspiring range of charities, social enterprises and small local organisations in the process.

As an ethical employer we aim to create a positive working environment, pay salaries which are fair and appropriate, and promote equality of opportunity.

Staff here are passionate, ambitious and are encouraged to be independent and entrepreneurial in their approach while working towards agreed collective goals. Achieving a healthy work life balance is seen as a positive achievement and benefits such as the 'cycle to work' scheme and sabbaticals after 5 years of service are all the result of the direct feedback from staff over the years.

When surveyed, 98% of our staff said they enjoyed working for the Company and that they shared our values in whole or in part. In addition, in January 2013 we were accredited as a Living Wage employer and we continue to maintain our exceptionally low pay ratio between the highest and lowest paid member of staff – 4.8:1.

If you think you'd like to join us, we'd love to hear from you.  Company vacancies are listed below - alternatively, vacancies with some of our 300 tenant organisations across the UK can be found here

Please see a list of our vacancies below.

External vacancies

Our Centres contain over 300 tenant organisations, working in a variety of social change focused sectors including Civil Rights, Global Justice, Ethical Finance, Homelessness and Women's Rights.

Any available vacancies will appear in the Twitter Feed below.

If you're a tenant of ours, and are hiring, tweet the details of a job vacancy along with #epctenantjobs to advertise it below:

Disclaimer: Ethical Property bears no responsibility for the accuracy, legality or content of any external sites/links or for that of subsequent links.

Operations Administrator - Part time - 3 Months - Fixed Term Contract

Closing Date: 9.00am on Monday, 25th March 2019
Salary:

£4,053 to £4,586 per annum gross (£19,000 to £21,500 full time equivalent), depending on skills and experience

The Role

Working Hours:      Part-time working 8 hours per week, split between 2 days depending on the candidate’s availability

Contract:                   3 months – Fixed Term Contract

Location:                   The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE

Start date:                ASAP

Closing Date:           9am on Monday 25th March

Interviews:               Week commencing 25th March 2019

Overview of the role

This is a new temporary role, and we are looking for a resourceful and enthusiastic person to work with us, as part of our Operations Team.  This role is based at our Oxford office, and will be responsible for giving administrative support to the Operations Team.

The Ethical Property Company

Ethical Property is one of the UK’s leading social businesses. We aim to ensure that commercial property supports the creation of a better world, through the provision of office and meeting space to charities and voluntary groups, retail space that supports small businesses and social enterprises, and workshops for organisations in creative and cottage industries.

Job specification

The post holder will primarily be responsible for:

Administrative support

Provide general administrative support to the team including data entry and database management as well as responding to general enquiries.

  • Scanning/Printing leases/licences and other documents
  • Data input and updates to the Customer Records Management database (Netsuite) and spreadsheets.
  • Updating building plans
  • Updating utility spreadsheets
  • Preparation of sharing agreements
  • Issuing completed documents, chasing signatures and return of documents.
  • Checking photocopier invoices
  • Printing and filing rent review letters

Other responsibilities

  • Working within the company’s procedures and policies;
  • Working  to improve the services we provide to tenants;
  • Working to improve the company's social and environmental objectives;
  • Other duties commensurate with the post;
  • Attending company-wide events, such as the annual staff conference, Christmas Party and training.

Person specification

The successful candidate will:

  • Have strong written and verbal communication skills
  • Be well organised
  • Have good interpersonal skills with the ability to communicate with a diverse range of audiences
  • Have excellent accuracy and attention to detail
  • Have an understanding of the voluntary and community sector
  • Have the ability to work using their own initiative, prioritise work and meet challenging deadlines while maintaining good service levels
  • Be enthusiastic
  • Have a good understanding of Microsoft Office, and ideally experience with desktop publishing software
  • Ideally have experience of working within a customer service context.

Contractual details

This is a fixed-term contract for 3 months. The post is part-time working 8 hours per week. The salary range is £19,000 to £22,500 (FTE) a year, depending on skills and experience.

Benefits include 25 days holiday entitlement pro-rata for the length of the contract, in addition to all public bank holidays. We offer a company pension contribution of up to 7%, depending on scheme choice, life insurance, a free company bicycle scheme with bicycle maintenance costs, childcare vouchers, season ticket loans, interest free personal loans, as well as other benefits.

Applications

visit www.ethicalproperty.co.uk/careers and send your CV to recruitment [at] ethicalproperty.co.uk

For a Full Job Description click here: Operations Administrator

Conference Sales Coordinator - Part Time - Perm - London

Closing Date: 9.00am on Wednesday, 3rd April 2019
Salary:

£12,000 a year, inclusive of London Weighting Allowance at £1,536 a year (full time equivalent £24,000 working 37.5 hours a week inclusive of London Weighting Allowance at £3,072 a year)

The Role

Working hours:    Part time working 18.75 hours a week, flexible between Mondays and Fridays, between 8am – 6pm (Flexible hours to suit candidate but must be able to work on Fridays)

Location:              Resource for London, 356 Holloway Road, London, N7 6PA

Resource for London is a busy and dynamic centre, owned by Trust for London and managed by us The Ethical Property Company.  The centre provides office, conference and meeting rooms for organisations working to tackle poverty in London.

The centre’s main income is generated via our conference facilities and meeting rooms which have recently been refurbished and offer well-maintained, high-quality facilities to both building tenants and external customers. These facilities play host to many large community events, as well as catering to the needs of smaller organisations.

Resource for London is a busy and dynamic centre, owned by Trust for London and managed by us The Ethical Property Company.  The centre provides office, conference and meeting rooms for organisations working to tackle poverty in London.

The centre’s main income is generated via our conference facilities and meeting rooms which have recently been refurbished and offer well-maintained, high-quality facilities to both building tenants and external customers. These facilities play host to many large community events, as well as catering to the needs of smaller organisations.

The Post

The Conference Sales Coordinator plays a vital role in bringing in new and current organisations to use the conference facilities at Resource for London.  The team includes a full time Conference Sales Coordinator who you will report to, a Centre Manager, a Facilities Manager, several Facilities Support Assistants and two Receptionists.

The post centres on selling meeting and conference space by telephone, email or face-to-face.  40% of the working hours will be spent on sales and marketing with the remainder on providing administrative support as detailed below. 

You will spend a lot of time getting to know our customers and finding the right space and resources for their event.  This role allows relationships to be built by taking the organisation from the initial sale through the bookings process to the actual event. Working with the full time Conference Sales Coordinator, the part time duties will include:

Sales and Marketing

  • Gathering market and customer information
  • Contacting potential customers to arrange meetings for new business
  • Maintaining and developing relationships with existing customers in person and via telephone calls and emails
  • Listening to customer requirements and presenting appropriately to make a sale
  • Responding promptly to incoming email and phone enquiries
  • Keeping clear records of all enquiries both for reporting and analysis purposes, and to enable follow up contact
  • Negotiating the terms and conditions of a sale, making accurate, rapid cost calculations and providing customers with quotations
  • Advising on special promotions and managing e-bulletins
  • Recording sales and entering into the bookings system
  • Feeding future sales trends back to Resource for London
  • Supporting the production of publicity materials, printed and digital
  • Assisting with digital media campaigns to raise the profile of the conference and meeting spaces
  • Representing Resource for London at exhibitions and events

Bookings Administration

  • Administrating the bookings for meetings and conference rooms, catering and technical equipment
  • Managing booking enquiries through phone calls and emails, including web-generated enquiries 
  • Responding promptly to enquiries, and advising clients on bookings, including providing quotes
  • Setting up new clients on the Booking System, creating new accounts and maintaining up-to-date client information
  • Providing Booking Acknowledgements for the clients
  • Catering to the individual needs of the conference users, including specific equipment and disabled access requirements
  • Filing and maintaining a logical system for cross-reference and easy access both on the computer and hard-copy
  • Liaising with Reception, Facilities and Catering staff for conference requirements
  • Liaising with Finance staff with regard to room bookings, targets and aged debt
  • Generating and sending out invoices and credit notes, respond to invoices queries
  • Maintaining a clear record of feedback responses and analyze data to improve our service. Answer to their comments if needed
  • Manage the Online booking system
  • Follow-up with enquiries and failed bookings to see if feedback can contribute towards service improvements
  • Assisting with room setups, PA and AV requirements for conferences and meetings when extra assistance is needed

Reception / Administration duties

  • Covering reception at lunchtimes and other times in the absence of the receptionist
  • Welcoming visitors, announcing their arrival and directing them to the appropriate tenant organisation or meeting room
  • Providing information and assistance to visitors, including information on the way that services in the building operate
  • Helping to establish and maintain excellent communication with tenant organisations

Other responsibilities include

  • Covering for other members of the team when they are attending training, on holiday, etc.
  • Dealing with emergencies when they arise
  • Working to improve the company's social and environmental objectives
  • Attending company-wide events and training, such as; the annual Staff Conference, Equality and Diversity training, Company Induction day and Christmas lunch
  • Other duties as required, in line with the role.

Person Specification

The individual we are looking for will need:

  • Previous experience in a similar role
  • Excellent sales skills
  • Have good negotiation skills
  • Good IT skills, particularly Microsoft Office software
  • Excellent communication skills and experience of communication with different groups of people
  • Excellent customer care skills and a commitment to provide a good service to our tenants
  • To be a team-player, as well as able to work alone
  • Good organisational skills and the ability to prioritise work, multi-task and remain flexible
  • To be trustworthy, personable and reliable
  • To  maintain a professional standard of presentation and communications at all times
  • The ability to work under pressure and meet tight deadlines

We would also like applicants to be committed to social and environmental issues, and have knowledge of the charity and voluntary sector.

Applications

Please visit our website www.ethicalproperty.co.uk/careers to download the Application Pack, email your completed application in Word format only, to recruitment [at] ethicalproperty.co.uk by the stated closing date and time. No CV’s.

  • We use the person specification to shortlist candidates. Ensure you make full use of the Application Pack to identify how you meet the person specification.
  • You must be eligible to work in the UK in order to apply for this role. We cannot support visas.
  • Submit your Application Pack in the current Word document; we are unable to process applications in any other format. Applications received in the wrong format, including pdfs will not be accepted.
  • We do not use the equal opportunities form for shortlisting purposes, this is for monitoring purposes only.
  • No CV’s.
  • No agencies.